At My-ShopsOnline we believe that there should be no stone left unturned when it comes to supporting our customers and their online shops.

We have an unprecidented array of support features that will help you run and manage a successful e-commerce website. Below we have listed some of the support features that are available when you become a member of our website:-

My-ShopsOnline Community

Our online forum is for all our members to post any issues or questions for all the members of My-ShopsOnline to read. This forum helps other members to solve any problems they may have when trying to understand all the different aspects of running an online shop.

Online Video Tutorials

Members of our website have access to all the video tutorials that will show you how to run and manage your e-commerce website. Each tutorial in the members area will guide you through the different areas of running your website.

To preview some of the tutorials, please click here.

Support Ticket System

Once you become a member of My-ShopsOnline.com you have access to our support ticket system. This system enables you to submit support tickets for any problems you may have that are related to our technical and billing departments. This system enables us to deal with your problems personally.

My-ShopsOnline Live Chat

If you sign up to use our our software, members can use our Live Chat facility to ask us any questions directly and with an almost immediate response.